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Global Retail Banking 2019: The Race for Relevance and Scale

来源:波士顿咨询 2020-01-02

关键词:零售银行数字化

The future of retail banking starts with the customer. More people are demanding simple, trustworthy products and services from financial institutions—or other companies offering similar services—that put them first. They want seamless digital banking solutions embedded in their daily lives. The combination of these expectations and technology-enabled solutions is fundamentally challenging the advantages of traditional banks and opening opportunities for newcomers.
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